FAQ

General Information

Our showroom is open from Monday to Sunday, 9 AM to 8 PM.

Our showroom is located at The zaverat, Anand – Vidyanagar Rd, near Town hall, Vivekanand Wadi, Anand, Gujarat 388001 (Click here to get direction)

You can contact our customer service team by calling +91 9773415041 or emailing us at contact@zaverat.in.

Repair Services

Yes, we offer comprehensive jewelry repair services. Our skilled craftsmen can handle a wide range of repairs, including fixing broken clasps, resizing rings, restringing necklaces, replacing lost stones, and more.

To request a repair, you can visit our showroom in person or contact us via phone at +91 9773415041 or email at contact@zaverat.in. Our team will assess the damage and provide you with an estimate for the repair work. We will then proceed with the repair upon your approval.

The time required for a repair depends on the complexity of the issue. Simple repairs, such as fixing a broken clasp or resizing a ring, can typically be completed within a few days. More complex repairs, such as stone replacements or extensive restorations, may take a few weeks. We will provide you with an estimated timeline when you bring in your jewelry for repair.

maintenance-info

Jewelry Care and Maintenance

To care for your jewelry, avoid exposing it to harsh chemicals, perfumes, and lotions. Clean your jewelry regularly with a soft cloth to maintain its shine. For a deeper clean, use mild soap and warm water, then dry thoroughly. It’s also advisable to remove jewelry when engaging in activities that could cause damage, such as sports or heavy lifting.

Yes, we offer professional cleaning and maintenance services to ensure your jewelry stays in excellent condition. Our services include cleaning, polishing, stone tightening, and repairs. Visit our showroom or contact us to schedule a maintenance appointment.

Store your jewelry in a cool, dry place, preferably in a fabric-lined jewelry box or a soft pouch. Keep pieces separate to avoid scratches, and for delicate items, consider using anti-tarnish strips or cloths. For added protection, store fine jewelry in a safe or a secure location.

While many pieces are suitable for daily wear, it’s important to consider the type of jewelry and the materials used. Gold and platinum pieces can usually withstand daily wear, but delicate items or those with softer gemstones like pearls and opals should be worn less frequently to avoid damage. Always remove jewelry before engaging in activities that could expose it to harsh conditions.

If your jewelry gets damaged, bring it to our showroom as soon as possible for professional inspection and repair. Avoid attempting to fix it yourself, as this could cause further damage. Our expert jewelers can assess the damage and provide the necessary repairs to restore your piece to its original condition.

To prevent tarnishing, store your jewelry in a cool, dry place and avoid exposure to moisture and air. Use anti-tarnish strips or pouches for added protection. Regularly cleaning your jewelry with a soft cloth and ensuring it’s dry before storing can also help maintain its luster and prevent tarnishing.

Sizing and Adjustments

To determine your ring size, you can visit our showroom for a professional measurement. Alternatively, you can use a ring size chart or an adjustable ring sizer available online. Ensure that the measurement is taken at room temperature, as fingers can swell in heat or shrink in cold.

Yes, we offer resizing services for both rings and bracelets. Our expert jewelers can adjust the size to ensure a perfect fit. Visit our showroom, and we will take the necessary measurements and make the adjustments for you.

If the jewelry you ordered doesn’t fit, bring it to our showroom. We will assess the item and provide resizing options or exchanges as needed. Our goal is to ensure you have a piece that fits perfectly and comfortably.

To measure your wrist size for a bracelet, use a flexible measuring tape or a strip of paper. Wrap it around your wrist just below the wrist bone, where you would typically wear a bracelet. Mark the point where the tape or paper meets, and then measure the length with a ruler. Add a half-inch to one inch for a comfortable fit.

Yes, we offer adjustments for custom-designed jewelry. Whether you need a ring resized or a bracelet lengthened, our skilled craftsmen can make the necessary modifications to ensure your custom piece fits perfectly. Please visit our showroom to discuss your adjustment needs.

Custom Orders

To request a custom jewelry design, visit our showroom or contact us via phone at +91 9773415041 or email at contact@zaverat.in. Our experienced team will schedule a consultation to discuss your ideas, preferences, and requirements in detail.

The process for creating custom jewelry involves several steps:

  1. Consultation: Discuss your vision, budget, and preferences with our design team.
  2. Design: Our designers will create sketches or 3D models based on your input.
  3. Approval: Review and approve the final design before production begins.
  4. Production: Our skilled craftsmen will create your piece using high-quality materials and precise techniques.
  5. Final Review: Inspect the completed piece to ensure it meets your expectations.
  6. Delivery: Collect your custom jewelry from our showroom or have it shipped to your address.

The time required to complete a custom order varies depending on the complexity of the design and the availability of materials. Generally, the process can take anywhere from 4 to 8 weeks. We will provide an estimated timeline during the initial consultation.

Yes, you can provide your own gemstones or materials for a custom design. Our team will assess the quality and suitability of the materials and incorporate them into your custom piece. Please bring the materials to your initial consultation so we can discuss how best to use them in your design.

Product Information

We offer a wide range of jewelry, including rings, necklaces, earrings, bracelets, bangles, pendants, and more. Our collections feature both traditional and contemporary designs to suit various tastes and occasions.

Yes, we specialize in custom-designed jewelry. Our expert craftsmen can bring your unique vision to life, creating one-of-a-kind pieces tailored to your preferences.

Our jewelry is crafted using high-quality materials such as gold, platinum, and silver. We also use a variety of precious and semi-precious gemstones, including diamonds, rubies, emeralds, sapphires, and more.

Yes, we offer a diverse selection of jewelry for men, women, and children. Our collections include pieces suitable for every member of the family, from elegant designs for women to stylish options for men and adorable items for children.

Jewelry Education

The 4Cs of diamonds are Cut, Color, Clarity, and Carat Weight.

  • Cut: Refers to how well the diamond is shaped and faceted, affecting its brilliance and sparkle.
  • Color: Indicates the presence of any color in a diamond. The scale ranges from D (colorless) to Z (light yellow or brown).
  • Clarity: Measures the presence of internal or external flaws, known as inclusions and blemishes. The clarity scale ranges from Flawless (no inclusions or blemishes) to Included (inclusions visible to the naked eye).
  • Carat Weight: Refers to the weight of the diamond, with one carat equal to 200 milligrams.
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Choosing the right gemstone involves considering several factors:

  • Color: The most important factor, as it defines the gemstone’s appearance.
  • Clarity: Refers to the absence of inclusions or blemishes.
  • Cut: Determines how well the gemstone reflects light.
  • Carat Weight: Affects the size and weight of the gemstone.
  • Durability: Consider the gemstone’s hardness and resistance to damage, especially for everyday wear.
  • Personal Preference: Choose a gemstone that resonates with your personal style or holds special meaning, such as birthstones or gemstones with symbolic significance.

There are three main types of gold used in jewelry: yellow gold, white gold, and rose gold.

  • Yellow Gold: Traditional and classic, made by mixing pure gold with alloy metals like copper and zinc.
  • White Gold: Modern and elegant, created by combining pure gold with white metals like palladium or silver and often plated with rhodium for a bright finish.
  • Rose Gold: Romantic and unique, made by blending pure gold with copper, giving it a distinctive pink hue.

Each type of gold has its own aesthetic appeal and can be chosen based on personal preference and style.

Distinguishing between natural and synthetic gemstones can be challenging without professional tools. However, there are some key differences:

  • Natural Gemstones: Formed through natural geological processes, they often have unique inclusions and variations in color.
  • Synthetic Gemstones: Created in a laboratory, they tend to have fewer inclusions and more consistent color.

To accurately determine if a gemstone is natural or synthetic, it’s best to consult a certified gemologist who can conduct a thorough examination using specialized equipment.

Birthstones are gemstones associated with each month of the year, believed to bring good luck, health, and protection. Each month has its own designated birthstone with unique characteristics and meanings:

  • January: Garnet – Protection and strength
  • February: Amethyst – Wisdom and tranquility
  • March: Aquamarine – Serenity and courage
  • April: Diamond – Purity and eternal love
  • May: Emerald – Rebirth and fertility
  • June: Pearl or Alexandrite – Purity and transformation
  • July: Ruby – Passion and vitality
  • August: Peridot – Prosperity and healing
  • September: Sapphire – Wisdom and royalty
  • October: Opal or Tourmaline – Creativity and hope
  • November: Topaz or Citrine – Joy and abundance
  • December: Turquoise, Zircon, or Tanzanite – Friendship and good fortune

Proper care for gemstones varies depending on the type of stone:

    • Cleaning: Use mild soap and warm water, and avoid harsh chemicals. A soft brush can help clean hard-to-reach areas.
    • Storage: Store gemstones separately to prevent scratching. Use soft pouches or lined jewelry boxes.
    • Wear and Tear: Some gemstones are more durable than others. Avoid wearing delicate gemstones during activities that could cause damage. Regularly inspect your gemstones for any signs of wear or loosening settings.

For specific care instructions, consult with a jeweler who can provide guidance based on the type of gemstone you own.